Monthly Archives: January 2014

Meet the Happiest Doctor in America →

Most docs aren’t happy. I wasn’t either. Until I left assembly-line medicine.

In 2004, I held town hall meetings where I invited citizens to design their own ideal clinic. I collected 100 pages of testimony, adopted 90 percent of feedback, and we opened one month later.

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Patient Profiling: Are You a Victim? →

Ever felt misjudged by a doctor? Or treated unfairly by a clinic or hospital? You may be a victim of patient profiling.

Patient profiling is the practice of regarding particular patients as more likely to have certain behaviors or illnesses based on their appearance, race, gender, financial status,

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A Case of Racism-Induced Hypertension →

Meet Damien, my Facebook friend, photographer, and IT guy.

This morning, he messages me: “I would like to make an appointment.”

I reply: “For?”

“High blood pressure :(.”

I offer to see him,

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Surprise! It’s Patient Appreciation Day →

On random Fridays, clients are showered with extra affection to celebrate “Patient Appreciation Day.” I surprise the unsuspecting visitors with dark-chocolate hearts and Mylar heart-shaped balloons as they enter the office. This is in addition to the gifts many receive for meeting their health goals.

Sitting on the couch next to her balloon,

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